Privacy Policy

Privacy Notice

Policy overview

This privacy notice explains how Lutu Legal processes personal data when you use lutugup.click. It is written to help you understand what is collected, why it is used, and how you can exercise your rights. We keep processing limited to what is needed for the website, your request, and applicable legal duties.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

Depending on the circumstances, you may ask us to confirm whether we process your data, correct inaccurate information, delete data that is no longer needed, or limit certain processing. You may also object to processing based on legitimate interests where that basis is used. If a request cannot be fully granted, we will explain the reason where the law requires us to do so.

Your rights are practical, but they are not unlimited in every situation.
Requests

How to Make a Request

To protect your information, we may need to verify that a request comes from you or from someone authorized to act for you. We will assess the request, respond within the applicable legal timeframe, and explain any part that cannot be completed because of legal, contractual, or technical limits.

Requests are reviewed after reasonable verification of identity and scope.
Data Retention

Retention of Data

Contact requests and related records are retained for the period needed to handle the inquiry, maintain business records, and meet legal or security obligations. When the retention purpose ends, data is deleted, anonymized, or otherwise removed from active use unless a longer period is required by law or necessary to resolve a dispute.

We keep data only as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the site and, where appropriate, provide a notice through the site or another suitable channel. The version in effect is the one published at the time you use the website, unless a later version states otherwise.

We may revise this notice when our practices or legal obligations change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

We may process your name, email address, phone number if you provide it, inquiry message, and service preferences when you submit a contact form or otherwise ask us to respond. We also process limited technical data such as server request metadata and browser or device information needed to operate and secure the website.

The data we process depends on how you use the site and what you choose to provide.
Data Sources

How We Receive Data

We receive personal data when you contact us through the website or share details in a request. Technical data is collected automatically through the operation of the site and its delivery systems, including information needed to process requests, maintain security, and keep the service functioning properly.

Most information comes directly from your messages and form entries; some technical data is created automatically.
Cookie Types

Types of Cookies

Essential cookies support core website functions, such as page delivery and security-related operation. Preference cookies remember your privacy choices so the site can respect them on later visits. We do not confirm the use of analytics or marketing cookies.

Only essential and preference cookies are used on this site.
Cookie Controls

Cookie Controls

We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and where a preference mechanism is available on the site, you may adjust non-essential settings there. Disabling essential cookies may affect basic site functions.

Cookie choices are limited to essential functions and saved preferences.

Data processing overview

How personal data is used and shared

Purpose of use

Purposes of Processing

We process personal data to respond to contact requests, provide the website and its technical functions, maintain security, remember privacy preferences, and meet legal or recordkeeping obligations. We do not use the data for purposes that are incompatible with those needs.

Note
Each processing activity is tied to a specific operational need.
Third-party sharing

Service Providers

We may use external service providers for website operation, technical delivery, security, and handling of contact requests. These providers act on our instructions or under their own legal obligations and should receive only the data necessary for the task they perform.

Note
Service providers receive only the information needed to perform their role.
GDPR

Overview

GDPR Basis

Where the GDPR applies, we process personal data on a lawful basis appropriate to the purpose, such as responding to your request, meeting legal obligations, protecting the security of the site, or relying on consent where it is required. We keep the scope of processing limited to what is needed for those purposes.

If you are in the European Economic Area, the GDPR may apply to our processing of your personal data, subject to the scope and exceptions set by law.
This section is intended for users whose data is protected by the GDPR.

Rights

Your GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable form. If processing is based on consent, you may withdraw it for future processing. Some requests may be limited where retention or disclosure is required by law or necessary to establish, exercise, or defend legal claims.

GDPR rights are handled case by case and may depend on the legal basis for processing.
Privacy Office

Privacy Contact

Email contact
office@lutugup.click
Telephone contact
+43 664 515997
Postal address
Auf Arzill 6, 6460 Imst
Privacy request channel
office@lutugup.click